Safety Policy:

• Virus Prevention: Stay safe online by safeguarding your computer against viruses. There are numerous viruses in circulation that threaten to damage your computer or spy on your Internet activities. While there is no foolproof way to protect your computer, you can minimise your risk by intalling a firewall and anti-virus software. Take full advantage of virus protection by:
  • Keeping the virus protection software up-to-date
  • Set the virus protection software to install updates on a regular basis.
  • Use the virus protection software to scan your computer frequently.
• Spoof Protection:Spoof or "phishing" emails and websites are becoming an increasing problem for unsuspecting internet users. Spoof emails claim to be sent by 123ebig or PayPal (or other trusted organisations), and can look identical to email usually from these organisations. More often than not links within the emails direct users to fake websites asking for personal information such as credit card number, username or account password in an attempt to commit identity theft or other crimes.
• Password Protection:Whether you're online or offline, protect your password as you would the keys to your house. If your password falls into the wrong hands, your identity may be stolen and someone else may access your account. You can take a few simple steps to help ensure that your password is protected: Make sure you create a different password for each online account you hold, change it regularly and don't share it with anyone.
• Foreign Cheque Fraud:Some sellers of high priced goods receive requests from bidders in foreign countries (often in Africa) to accept foreign cheques as payment for their items. Some of the requests offer to "overpay" for an item, and ask the seller to wire the overpayment back to the buyer through services such as Western Union or MoneyGram. We urge all sellers to use extreme caution when accepting foreign cheques for high priced items; as such foreign cheques may take weeks or months to clear and may be counterfeit.
• Fraud by E-mail:Always use caution if you receive a Second Chance Offer email. Check that the email has been sent from a seller you have been transacting with, for an item you have previously bid on. Many fraudsters use the Second Chance Offer feature to send spoof or phishing emails in an attempt to get you to send payment for an item that either doesn't exist or as a means to gain your personal and financial information for fraudulent means. If you receive Second Chance Offer emails, make sure they are genuine by checking them in My eBig.
• Feedback:Before you bid or buy on www.123ebig.co.uk, it's important to know your seller. Always look at your seller's feedback ratings, score and comments first to get an idea of their reputation within the123ebig.co.uk marketplace.